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Virtual CSI Experience – The Holiday Heist

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Available from November 14th, why not try out our brand new Festive Virtual Experience?




75 minutes


4-300 people


The holiday season is meant to be a time for giving and joy. And no more so than at Halfridges; the world’s most famous department store!

But this year, an audacious heist has threatened to ‘rob’ everybody of their festive cheer.

The store’s famous diamond encrusted teddy, ‘The Maltese Bear’, has been stolen just days before it was due to be auctioned for charity. The crime took place during the staff holiday party – an inside job no less! And to make matters worse, the clever thief has locked the security camera feed and the footage is set to be wiped in just 60 minutes…

But thank goodness you are here to save the day!

Your team of festive detectives must crack the cryptic puzzles in order to break into the security feed and identify the culprit before it’s too late! Quick!

The Virtual CSI Experience starts with a welcome brief by your live host who will then divide the group into smaller teams of 4-8 people using breakout rooms to ensure everyone is fully involved. The game content is delivered online using an interactive web platform with your host(s) on hand to help and offer hints as required. Once a team has successfully identified the culprit, they return to the main room and learn whether their team has won the bragging rights by being the first there!

The experience caters for international audiences, hybrid teams and all group sizes.

Is this festive-filled Virtual CSI Experience not for you? You can also check out our Save Our Santa – Virtual Escape room by clicking here.

Included in the Experience

  • 75 minutes experience delivered virtually
  • Fully facilitated event by a live Gamesmaster
  • Groups of 4-300, playing in teams of 4-8
  • Work together to crack the clues and access the footage
  • Fastest team to identify the culprit wins!

Important Information

  • Zoom is required – this can be accessed via a browser, or via a downloaded version
  • Groups with under 12 people must pay for a minimum of 12 people, to cover our costs, this would be a total of £204+VAT
  • The event will last approximately 75 minutes, to allow time for everyone to join the call, briefind and results at the end

Booking and Cancellation Terms

Full payment is required upon booking. If you then choose to cancel your event, your entitlement to a refund depends on the amount of notice you give us.

  • More than 52 weeks 100%
  • From 13 up to and including 52 weeks 75%
  • From 43 days up to and including 12 weeks 50%
  • From zero business days up to and including 42 business days 0% (no refund of Charges)

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Virtual CSI Experience – The Holiday Heist

Enquire for Virtual CSI Experience – The Holiday Heist


How will the game run?

You will begin with a series of fun and interactive puzzles to reveal details about the crime. Each puzzle completed will unlock the next part of the puzzle, which end up with you finding out who was the culprit!

What platforms can be used for the event?

Zoom only. Microsoft Teams and Google Meet are only available for super small groups, and only at a last resort, due to difficult functionalities with these.

Is there a host?

Yes, there will be a host present, and will be on-hand to answer and questions or queries you may have during the event, and to help out with teams who are super stuck and running behind!

Can we choose our own teams?

Absolutely! If you choose to do this, please provide us with a list of these teams no later than 48 hours prior to your event.If not, we will randomise the teams on the day of the event. If you’re looking to mix up different departments; choosing your own teams could be the best option for you!

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